Frequently Asked Questions

Of course! You don't need another site that makes you pay to connect with musicians. DownToJam is 100% free.
When you sign up at DownToJam, a profile is automatically created with the information entered in the sign-up form. In order to update and complete your profile, after you log in, select Edit Profile from the Profile menu on the top toolbar, or select Update your Profile from the Your Account box on the dashboard.
Band accounts are treated the same as individual accounts. When you sign up, in the Musician Type drop-down menu, select Band. It is best to assign one band member administrative rights over the account. You update the Band account in the same way you update an individual profile.
We are sorry to see you go! But if you must, you can de-activate your account by selecting the De-Activate Your Account link on the Edit Profile page (select from the Profile menu on the top toolbar). When you de-activate your account, you will no longer be seen on the website and members will not be able to contact you (unless you already provided alternative contact details to any member). To save you time in case you decide to come back to the website, you can simply log-in using the same credentials and your account will automatically be re-activated.
If you receive any messages that are inappropriate in nature, you can report and/or block the user who's sending them to you. Both options appear on the right side of every profile on the site. You can also email support@downtojam.com with detailed information about the issue. We will review the situation and take the necessary actions to ensure your experience on the website is a good one.
Because there will be. DownToJam is growing fast and people will discover what a great service we provide. Create a detailed profile so when musicians from your area do sign up, they will see you right away. DownToJam is as much about being found as it is about finding others.
After you sign up for an account on DownToJam.com, an activation email is automatically sent to the email address you used when you signed up. Depending on the email service provider you use and the security you have in place, sometimes this email is filtered into a junk mail or spam folder. Check these folders to see if the activation email is in one of them. If you can't find the activation email or you're having any other troubles signing in, please contact us right away at support@downtojam.com and we'll get you up and running as soon as possible.
We love to hear any and all stories related to music. If you feel like you have got a doozie, contact us at support@downtojam.com and pitch your story. If we like the idea, write it up and send it to us. We will post the story and promote it on our social media platforms.

For the best matching results, fill out your profile in as much detail as possible and respond to as many of the "Get Matched" statements as you can (this section appears on the dashboard after you log in). All that information is processed by us, and output as music knobs which represent your compatibility to jam with that person. If you hover over the music knob with your mouse, you will see the corresponding compatibility represented as a percentage.

Musical Compatibility compares musical preferences (like genres and instruments), musical influences, and music knowledge. Are you musically compatible with this person?

Jamming Compatibility compares jamming logistics (like location) and preferences (like frequency of jams, etc). Are you physically able to jam with this person and have similar jamming goals? (Important note: Keep in mind that you could still reach out and collaborate with someone remotely to make music over the internet if they are musically compatible with you)

  • Here is a list of the potential knob settings to showcase your musical and jamming compatibilities:

  • 1 - Terrible Match It's a terrible match so we wouldn't recommend jamming with them.
  • 2 - Bad Match Bad matchup. Proceed with caution.
  • 3 - Pretty Bad Match This matchup is a slippery slope. Pretty bad matchup.
  • 4 - Not Immediately Compatible Not immediately compatible. Probably won't have any vibes together.
  • 5 - Mediocre Match Mediocre match, but you might want to reach out to them.
  • 6 - Good Match Good match. You guys are compatible to jam together.
  • 7 - Great Match Great match! You should contact each other and jam.
  • 8 - Awesome Match Awesome match! Have them on speed dial. Add them to your crew.
  • 9 - Incredible Match Incredible match! You have a ton in common. Get jamming!
  • 11 - Turned up to 11! Through the roof! Turned up to 11 just like.

  • Match Unavailable We can't determine matching compatibility because profile info is missing.

DownToJam’s Backstage Pass is a bundle of discounts on music-related goods and services. You’ll find discounts on rehearsal space rentals, recording time, band photography, music video production, custom band merch, digital album distribution, and more!

The discounts are exclusive to DownToJam members and you must be a member of the website in order to purchase the Backstage Pass. Sign up for free here.

Step 1: Buy the Backstage Pass.

Step 2: You’ll be emailed unique codes for each of the discounts. You can also find the the codes on the website after you log in. When you’re ready to redeem your code, contact the service provider or visit the vendor and present the code associated with their service(s) or product(s).

Step 3: The service provider or vendor will validate the code, ensuring that it hasn’t been used already or that it hasn’t expired.

Step 4: If the service you’re redeeming the discount on requires booking, schedule a time with the service provider accordingly. Note that scheduling is dependent on the provider’s availability.

Each discount can be used one (1) time. After you redeem your code, it becomes invalid and you must purchase the pack again to get the same discount.
There is an expiry date for all discounts in the Backstage Pass. The expiry date is clearly written on the Backstage Pass discount page on the day of purchase, and will also be in the email that you’re sent after your purchase. You can track the discounts, the expiry dates, and the status of each one after you log in to DownToJam.
DownToJam cannot be held responsible if service providers and vendors close their business. We do our absolute best to partner with high quality music-related service providers and vendors in your area that we think will 1) survive the apocalypse, 2) provide high quality services and products, and 3) provide unbeatable discounts exclusive to DownToJam members.
DownToJam has partnered with the best service providers and vendors in your area. We do not anticipate problems arising through the Backstage Pass program; however, if one does arise, DownToJam cannot be held accountable. All disputes must be resolved directly with the service provider or vendor. If a problem cannot be resolved, please email backstagepass@downtojam.com with details about the situation and the service provider or vendor in question.
We strive to provide the best experience possible for musicians on DownToJam. If you’re not satisfied with this product within the first 30 days of purchase (and you haven’t redeemed any of the discounts), send us an email at backstagepass@downtojam.com for a full refund.