Frequently Asked Questions
After you sign up for an account on DownToJam.com, an activation email is automatically sent to the email address you used when you signed up. Depending on the email service provider you use and the security you have in place, sometimes this email is filtered into a junk mail or spam folder. Check these folders to see if the activation email is in one of them.
If you can't find the activation email or you're having any other troubles signing in, please contact us right away at email@example.com and we'll get you up and running as soon as possible.
For the best matching results, fill out your profile in as much detail as possible and respond to as many of the "Get Matched" statements as you can (this section appears on the dashboard after you log in). All that information is processed by us, and output as music knobs which represent your compatibility to jam with that person. If you hover over the music knob with your mouse, you will see the corresponding compatibility represented as a percentage.
Musical Compatibility compares musical preferences (like genres and instruments), musical influences, and music knowledge. Are you musically compatible with this person?
Jamming Compatibility compares jamming logistics (like location) and preferences (like frequency of jams, etc). Are you physically able to jam with this person and have similar jamming goals? (Important note: Keep in mind that you could still reach out and collaborate with someone remotely to make music over the internet if they are musically compatible with you)
Here is a list of the potential knob settings to showcase your musical and jamming compatibilities:
- It's a terrible match so we wouldn't recommend jamming with them.
- Bad matchup. Proceed with caution.
- This matchup is a slippery slope. Pretty bad matchup.
- Not immediately compatible. Probably won't have any vibes together.
- Mediocre match, but you might want to reach out to them.
- Good match. You guys are compatible to jam together.
- Great match! You should contact each other and jam.
- Awesome match! Have them on speed dial. Add them to your crew.
- Incredible match! You have a ton in common. Get jamming!
- Through the roof! Turned up to 11 just like.
- We can't determine matching compatibility because profile info is missing.
We are sorry to see you go! But if you must, you can de-activate your account by selecting the De-Activate Your Account link on the Edit Profile page (select from the Profile menu on the top toolbar). When you de-activate your account, you will no longer be seen on the website and members will not be able to contact you (unless you already provided alternative contact details to any member).
To save you time in case you decide to come back to the website, you can simply log-in using the same credentials and your account will automatically be re-activated. We will retain your information on file with this option.
See "How do I Delete My Account?" in the FAQ for instructions on completely deleting your information from our service.
If you would like to completely delete your information from DownToJam, we offer this capability from your PROFILE page. Simply log in, click Profile, Edit Your Profile, then scroll to the bottom of the page and you will see an option for Delete Account. Follow the steps on screen to delete your account completely from our database.
Note that if you would rather re-activate your account at a later date, then see the section titled "How do I De-Activate my account?" in the FAQ. We have the option of temporarily disabling your account while you are on tour for example.
If you're interested in doing targetted ads to musicians in a specific area, then you've come to the right spot!
Head on over to our Advertise page for more information.
DownToJam takes a privacy by design approach when collecting and storing your information. We only collect what information is needed for our service and never sell your information to anyone. The way DownToJam monetizes it's product is by offering products or services to our members, not by selling personal information.
DownToJam is fully compliant with the EU GDPR regulations and other equivalent legislations, such as PIPEDA and HIPAA. You can request a copy of your information on file to firstname.lastname@example.org if it is needed. You can also be assured that DownToJam takes every measure possible to protect your data, including securing our networks and ensuring we use industry standard security.